Orders & Shipping
1. How long does delivery take?
Estimated delivery time is usually 6–9 business days after your order has been processed and shipped.
2. How long does order processing take?
Orders are typically processed within 1–2 business days (Monday – Friday).
3. Do you ship internationally?
At this time, Camifield only ships within the United States.
4. What are the shipping charges?
We currently offer a flat shipping rate of $19.99 USD on all orders.
5. How can I track my order?
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
6. What happens if my order is delayed?
Shipping delays can occasionally occur due to carrier operations or external factors. If your order is taking longer than expected, please contact our support team for assistance.
Products & Availability
7. What materials are your coffee tables made from?
Our coffee tables are crafted using materials such as solid pine wood and other durable wood constructions designed for everyday use and long-lasting style.
8. Are your products suitable for daily use?
Yes, our furniture is selected with both functionality and everyday living in mind.
9. Will the product look exactly like the photos?
We aim to display products as accurately as possible. However, slight variations in color, wood grain, texture, or finish may occur due to lighting and screen settings.
10. Do you restock sold-out products?
Some products may be restocked depending on availability. You can contact us for updates regarding specific items.
Returns & Refunds
11. What is your return policy?
We accept returns within 14 days of delivery, provided the item remains unused and in its original packaging.
12. Do you accept returns for non-defective items?
Yes, returns may be accepted for both defective and non-defective products if they meet our return eligibility conditions.
13. Who covers return shipping costs?
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
14. How long do refunds take?
Approved refunds are typically processed within 5 business days after the returned item has been received and inspected.
15. Do you offer exchanges?
Yes, exchanges may be available depending on product availability at the time of the request.
Orders & Payments
16. What payment methods do you accept?
We currently accept secure payments through PayPal, and other supported payment methods available at checkout.
17. Is my payment information secure?
Yes. All transactions are processed through secure and encrypted payment systems designed to protect customer information.
18. Can I cancel or change my order?
Orders may only be canceled or modified before processing begins. Please contact us as soon as possible if changes are needed.
Support & General Questions
19. How can I contact customer support?
You can contact our support team anytime at support@camifield.store.
20. What information should I include when contacting support?
For faster assistance, please include your full name, order number (if applicable), and a clear explanation of your request or issue.